Privacy Policy

Backoffice Digital (“we” or “us”) has created this Privacy Policy in line with Backoffice Digital’s commitment to your privacy on Backoffice Digital websites and marketing initiatives. The following discloses Backoffice Digital’s information gathering, dissemination and protection practices.

Compliance

If you do not agree to the terms of this Privacy Policy, please do not access or use Backoffice Digital websites. If you wish to stop receiving Backoffice Digital marketing materials then please click on the Unsubscribe button within the marketing email you have received from us.

Collection of information

Backoffice Digital collects information to provide better services to its users and to better understand the visitors to its websites and what content is of interest to them. Backoffice Digital collects information in the following ways:

• information you affirmatively choose to submit to us (such as your name, email address, company name, title, country) for the purpose of accessing various downloads, viewing specific content, subscribing to Backoffice Digital newsletters, registering for events and your preferences in receiving marketing from Backoffice Digital and its third party partners and your communication preferences, etc. Information we have obtained about you from publicly available sources such as social media, marketing platforms or on events, you attended. You will receive marketing communications from Backoffice Digital if you have requested information from Backoffice Digital or you or your employer has purchased services from Backoffice Digital;
• information Backoffice Digital receives from your use of Backoffice Digital websites, such as the IP address, browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state of all visitors to Backoffice Digital’s websites; location information when you use Backoffice Digital’s websites as Backoffice Digital may collect and process information about your location. Backoffice Digital use various technologies and tools to determine location;
• information that is considered aggregated data such as statistical or demographic data which Backoffice Digital may use for any purpose. Aggregated data may be derived from your personal information but is not considered personal information in law as it does not directly or indirectly reveal your identity, unless Backoffice Digital combines or connects aggregated data with your personal information so that it can directly or indirectly identify you; and
• Backoffice Digital collects technical data from various third parties and public sources as, such as:
  • analytics providers
  • advertising networks
  • search information providers

Other than as required by law, Backoffice Digital websites do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Backoffice Digital will not collect any information about criminal convictions and offences.

Backoffice Digital will only use your personal information for the purposes for which it was collected, unless it reasonably considers that it needs to use it for another reason that is compatible with the original purpose. If Backoffice Digital needs to use your personal information for an unrelated purpose, Backoffice Digital will notify you and explain the legal basis which allows Backoffice Digital to do so.

Sharing of Information

Backoffice Digital may disclose your personal information to the following categories of recipients:

• to its group companies, professional advisers, third party services providers and partners who provide data processing services to Backoffice Digital (for example, to support the delivery of, provide functionality on, or help to enhance the security of Backoffice Digital websites), or who otherwise process personal information for purposes that are described in Privacy Notices or notified to you when Backoffice Digital collects your personal information. A list of Backoffice Digital’s current group companies is available upon request.
• to any competent law enforcement body, regulatory, government agency, court or other third party where Backoffice Digital believes disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish or defend its legal rights, or (c) to protect your vital interests or those of any other person.
• to any other person with your consent to the disclosure.

Legal Basis of Processing

If your personal information is protected by EU data protection law, Backoffice Digital’s legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which Backoffice Digital collects it.

However, Backoffice Digital will normally collect personal information from you only (a) where it needs the personal information to perform a contract with you, (b) where the processing is in its legitimate interests and is not overridden by your rights, or (c) where it has your consent to do so. In some cases, Backoffice Digital may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If you have questions about or need further information concerning the legal basis on which Backoffice Digital collects and uses your personal information, please contact Backoffice Digital using the contact details provided under the “Contact Details” heading below.

Use of Information

Any information collected by Backoffice Digital will be done in accordance with this Privacy Policy for the purposes of making better business decisions, supporting the activities you choose to engage in, and providing higher quality solutions and services to Backoffice Digital’s customers. Backoffice Digital uses your location information to tailor your experience with Backoffice Digital websites. It may also use any non-personal information collected to enhance Backoffice Digital websites, and your IP address for website diagnostics and administration. Backoffice Digital will only retain your personal information for as long as necessary to fulfil the purposes it was collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, Backoffice Digital considers the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which Backoffice Digital processes your personal information and whether it can achieve those purposes through other means, and the applicable legal requirements.

International Transfers

Backoffice Digital processes information on servers in many countries around the world and you consent to your personal information being processed on a server located outside the country in which you reside. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). However, Backoffice Digital has taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy, including, utilizing the European Commission’s Standard Contractual Clauses for transfers of personal information between its group companies, which requires all group companies to protect personal information being processed from the European Economic Area to an equivalent standard to that required under European Union data protection law.

Information Security

Backoffice Digital protects your personal information in the same way that it protects its other confidential information, such as storing it on secure servers that only select Backoffice Digital personnel have access to, and by encrypting it to help prevent access by any unauthorized parties. Backoffice Digital has put in place procedures to deal with any personal information breach and will notify you and any applicable regulator of a breach when legally required to do so.

Your Data Protection Rights

If your personal information is protected by EU data protection law, you have the following data protection rights which you may be able to exercise by contacting Backoffice Digital using the contact details provided under the “Contact Details” heading below:

• If you wish to delete, access, correct, update your personal information, you can do so at any time by contacting Backoffice Digital.
• In addition, you can object to processing of your personal information, ask Backoffice Digital to restrict processing of your personal information or request portability of your personal information by contacting Backoffice Digital.
• You have the right to opt-out of marketing communications that Backoffice Digital sends you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails Backoffice Digital sends you or by using the relevant opt-out mechanism for non-email based marketing.
• Similarly, if Backoffice Digital has collected and processes your personal information based on your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing Backoffice Digital conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about Backoffice Digital’s collection and use of your personal information. For more information, please contact your local data protection authority.
• You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, Backoffice Digital may charge a reasonable fee or refuse to comply with your request if your request is clearly unfounded, repetitive or excessive. Backoffice Digital tries to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made a number of requests. In this case, Backoffice Digital will notify you and keep you updated.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies some parts of Backoffice Digital websites may become inaccessible or not function properly. For more information about the cookies that Backoffice Digital uses, please see Backoffice Digital’s Cookie Policy.

Changes to the Policy

Backoffice Digital reserves the right to modify or amend this Privacy Policy at its own discretion from time to time. The changes can be viewed here or elsewhere on Backoffice Digital websites. Your continued use of Backoffice Digital websites constitutes your acceptance of those changes.

This version was last updated on 20 July 2026. Historic versions can be obtained by contacting us.

Contact Details

It is important that the personal information Backoffice Digital holds about you is accurate and current. Please keep Backoffice Digital informed if your personal information changes during your relationship with Backoffice Digital. Additionally, if you have any questions about this Privacy Policy, the practices of Backoffice Digital websites or your interaction with Backoffice Digital via Backoffice Digital websites, please contact: [email protected]